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Front Desk Hotel Agent (Milwaukee)

compensation: Commensurate with experience
employment type: full-time
job title: Front Desk Hotel Agent
Front Desk Hotel Agent (Milwaukee) for 54-unit daily and extended stay hotel.
Does your list of attributes match our list of requirements?
- Experience - minimum one-year hotel front desk experience.
- Excellent personality and appearance.
- Desire to Provide Dignified Customer Service.
- Have knowledge of hotel rates, discounts, and how to handle each.
- Maintain an organized and clean front desk, lobby, and business area.
- Greet and communicate cordially with guests.
- Promptly answer the telephone using positive and clear communication. Retrieve mail, small packages & facsimiles for customers as requested.
- Field guest complaints, listen, and extend assistance to resolve issues.
- Promptly and professionally check guests in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
- Have a working knowledge of Front Office computer or manual system, including all daily and weekly transactions.
- Accurate and trustworthy cash handling, including receiving cash, checks & credit card information from guests for payment of hotel charges.
- Have working knowledge of cancellation procedures and relocation procedures when necessary.
- Perform other job duties as assigned. Landry

Job Type: Full-time

Schedule: Weekdays 3-10pm, and some weekends as needed.

Education: High school or equivalent
  • Principals only. Recruiters, please don't contact this job poster.

post id: 7748835487

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