Office Manager/Sales & Service Associate (Hales Corners)
Please send your resume AND cover letter via email. Your cover letter must state salary expectations. Thanks!
Local insurance agency affiliated with Wisconsin-based carrier
To assist in producing appointments, applications and sales through lead generation and follow up as well as to provide excellent customer service to existing clients. You'll receive training and support from the agent and other staff as you handle a full scope of responsibilities, including customer relations, sales and marketing and agency office operations.
Hours: 9-5:30 Monday thru Friday
Salary: Hourly (DOE), plus many bonuses-- We're a top-performing agency-- your income potential is unlimited!
The position will include the following activities:
Sales and Marketing
•Coordinate agency prospecting through direct mail, company prospecting programs and Personal Insurance Reviews.
•Understand products, procedures and best practices for promoting policy growth and retention
•Schedule/confirm appointments for agent
•Achieve individual production goals as established by agent
•Ability to recognize and capitalize on cross-sell opportunities
•Outbound phone calls to solicit quote opportunities and generate appointments
•Discuss insurance product offerings with current and potential customers
•Maintain high customer service standards to attract and retain customers
•Advise customer of claims and billing policies and procedures as needed
•Respond to inquiries, issues and complaints
Agency Office Operations
•Administer office practices and procedures
•Maintain information in the agency's customer database for future follow up
•Manage agency correspondence as required
•Continue to maintain and develop knowledge of products and services and support efforts to increase agent business
- Principals only. Recruiters, please don't contact this job poster.
- do NOT contact us with unsolicited services or offers